Frequently Asked Questions

Hours of operation

Wicker Park

  • Monday 10-5
  • Tuesday thru Friday - 10 - 7
  • Saturday - 9 - 7
  • Sunday - 10 - 6
  • Gold Coast
  • Monday & Tuesday Closed
  • Wed & Thursday 1-7
  • Fri 12-7
  • Sat 11-7
  • Sun 11-6


A valid credit card number and expiration date is required to place reservations for services, parties or events. If using a gift card for a service, we require your gift card serial number in addition to a current credit card. To get the most from your service experience, please arrive 10 minutes early to sign in and get comfy.


We understand life happens. If you need to change or cancel an appointment we will gladly honor your request with a 4 hour notice prior to your reservation. Classes and workshops require 24 hours notice. Late cancellations and no shows will be charged in full to your credit card on file.


We gladly accept returns with a store receipt up to 10 days from purchase date for exchange of merchandise credit only. We are unable to accept returns without a receipt. All beauty and personal care products are final sale. We suggest that you experience personal care products prior to purchasing. We do not provide cash refunds on products, services or gift cards.

Gift cards

Inner bliss all wrapped up. For anyone. Any occasion. You can purchase Ruby Room gift cards online or in our boutiques. They are valid for one year from time of purchase. We do not provide refunds on gift cards for any reason, and are not responsible if lost or stolen.

We are located in the heart of historic Wicker Park at 1743-45 W. Division Street Chicago, IL 60622

Gold Coast 110 E. Delaware Place Chicago, IL 60611 

Don’t see what you’re looking for?


“polish your sparkle, protect your energy... be free.”

Special instructions for seller


Shipping & taxes calculated at checkout

It appears that your cart is currently empty!

Continue Browsing
Gift Cards

sign up now

for your free daily reading

book your stay

Relax. Unwind. Revive your soul at the Inn.