Shop Contact, Returns & Payments

  • Wellness Concierge 773-235-2323 (Wed-Sun)
  • Email us concierge@rubyroom.com
  • Ruby Room Shop/Spa
  • 1743 W. Division Street  (Airbnb 1745 W. Division St.)
  • Chicago, IL 60622

All personal care products are final sale. We will gladly accept returns (exchange only) on jewelry and unopened items with receipt 7 days from purchase date. We do not provide refunds on products and services. Credit Cards Only. Gratuities accepted via cc, cash, Venmo, PayPal & Zelle.