Return Policy

Return Policy

We accept credit cards only. All beauty, personal care and sealed products are final sale. We suggest that you experience personal care products prior to purchasing. We do not provide cash refunds on products, services or gift cards retail sales are final. 


  • Attn: Customer Service 773-235-2323
  • Concierge@rubyroom.com
  • Ruby Room
  • 1743-45 W. Division Street 
  • Chicago, IL 60622

Massage

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