Return Policy

We gladly accept returns with a store receipt up to 10 days from purchase date for exchange of merchandise credit only. We are unable to accept returns without a receipt. All beauty and personal care products are final sale. We suggest that you experience personal care products prior to purchasing. We do not provide cash refunds on products, services or gift cards.


  • Attn: Customer Service
  • Ruby Room
  • 1743-45 W. Division Street 
  • Chicago, IL 60622

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“Alchemy; the process of transforming something common into something magical. Inner and outer beauty is not a way of being it’s a frame of mind. Change your thoughts and your world will follow.”

- kate leydon

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